Careers

Thanks for your interest in a career at WNM Communications. The following positions are currently available. To apply for any of these positions, please send your resume to personnel@wnmt.com.

Network Specialist in Silver City, NM

Network Specialist

Why Work Here?
“Well established company with an excellent benefit package.”

Benefits Offered
401K, Dental, Life, Medical, Vision

Employment Type
Full-Time

WNM Communications is seeking a talented, enthusiastic, and tech-savvy individual to build upon a rapidly expanding exciting market. WNM Communications is a leader in Southern New Mexico providing for over 40 Years. We are looking for a talented individual to assist our IT/Engineering teams and is responsible to support in the deployment and maintenance of all our networks (Edge, Backbone, Wireless, and Optical) as well as our commercial services.

Required Skills:

  • Perform hands-on troubleshooting and repair of network hardware, software, and network circuits
  • Perform network maintenance including hardware and software upgrades, migrations, decommissioning, and capacity upgrades
  • Manage and update work assignments through our internal task tools and repair ticketing systems
  • Maintain asset database and related documentation for installed network infrastructure
  • Work cross-functionally to plan and execute on projects and manage operational incidents

Minimum Qualifications:

  • Experience in UNIX/Linux and TCP/IP network fundamentals
  • Experience picking up new concepts around network design and management
  • Experience communicating cross-functionally and solving problems
  • Troubleshooting and analytical experience
  • Ability to lift/move 30-40 pounds on a daily basis
  • Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment

Preferred Qualifications:

  • At a minimum – Pursuing a BS or MS in Computer Science, Engineering, Telecommunications, or a related technical discipline
  • Operational experience in data center, service provider, or wide area networks
  • Experience coding in at least one language for network or systems automation. Understand customer requirements for their business service and explain or architect how our products and services can address it.
  • Evangelize how our services work with current infrastructure and platform, as well as service future needs.
  • Create product and network documentation for our internal use.
  • Must have field Solutions Architect or Sales Engineer experience.
  • Great relationship building skills, tenacity, resilience and problem solving skills.
  • Strong organizational skills with the ability to multi-task and set priorities.
  • Knowledge of customer premises communication (data, video, voice) equipment from major vendors.
  • Expert knowledge of Wi-Fi platform, SDWan and WLan products or related discipline required.
  • Knowledge of routing and switching; Internet and VPN architecture; Voice and VoIP technologies and products; TDM, SONET and Ethernet technologies and products.

About WNM Communications:
WNM Communications is located in the beautiful Southwest New Mexico.

Outside Plant (OSP) Telecom Engineer in Cliff, NM

Outside Plant (OSP) Telecom Engineer

Benefits Offered
401K, Dental, Life, Medical, Vision

Employment Type
Full-Time

Why Work Here?
“Well established company with an excellent benefit package.”

WNM Communications Las Cruces, NM 88001
Benefits Offered
Profit Sharing, 401K, Life, Vision, Medical, Dental

OSP Field Engineering Manager
Outside Plant Engineer – Copper/Fiber
WNM Communications, located in Southwest New Mexico has an immediate opening for an Outside Plant Engineer. The OSP Engineer is responsible for the design and layout of Outside Plant telecommunications facilities in various environments including aerial, buried and underground. Familiar with copper cable design and layout, underground conduit, manhole/hand hole and fiber design and layout, building entrance and riser facilities, utility, road, federal, state and tribal land permitting, railroad crossings and other complex ROW issues. Will also be responsible for ACAM compliance report and HUB reporting. .Will be expected to handle all permitting requirements as well as researching information as it pertains to rights of way, tree trimming, crossings and bores. Requires a strong knowledge of OSP practices and procedures with pervious fielding experience. Candidates must possess the ability to meet or exceed business unit goals while maintaining quality standards, controlling expenses, and following company and business unit directives and practices.

Skills/Requirements
The successful candidate must meet a majority of the knowledge, skills, competencies, and experience requirements outlined below:

  • Support the design and engineering process by planning and preparing drawings for construction of new, and removal or rearrangement of existing fiber optic and/or copper cables, and conduits.
  • Completes designs in accordance with company, RUS, state and federal specifications and guidelines
  • Prepare permits and or private easements
  • Able to read and understand telecom related records, highway/road prints, be able to identify conflicts with existing outside plant facilities, select routing of lines and equipment required for relocation projects.
  • Excellent oral/written communication, interpersonal and analytical skills.
  • Deep understanding of communications engineering and related systems
  • Minimum of 2-4 years of OSP experience
  • Knowledge of National Electric Safety Code (NESC) and Rural Utility Services (RUS) Standards
  • Preferred previous CAD and other GIS based experience but not required. MapCom experience is a plus.

Required experience:

  • OSP: 2 years
  • OSP Engineering: 1 year
  • Telecommunications: 1 year

WNM Communications has an excellent benefits package.

About WNM Communications:
WNM Communications is located in the beautiful Southwest New Mexico.

Customer Service Representative in Silver City, NM

Customer Service Representative

Why Work Here?
“Well established company with an excellent benefit package.”

Benefits Offered
401K, Dental, Life, Medical, Vision

Employment Type
Full-Time

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

About WNM Communications:
WNM Communications is located in the beautiful Southwest New Mexico.